Returns and refunds policy
Thank you for shopping at Shapa. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product.
Before you return a product, please make sure that:
Send the product with its original packing and the receipt or proof of purchase and the RMN number, to:
Cupertino, CA 95015
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from shapa.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us at: firstname.lastname@example.org.